Another assignment, this time for the module I am doing in digital journalism. I had to take a poor piece of digital journalism, explain why it has been badly presented, and then put together a plan for how I would have covered the story online.
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I chose to take a closer look at how the elections in Zimbabwe were covered this year as it was a significant story for both local and international media, allowing me to compare the two. The 89-year-ol Robert Mugabe was recently elected for a seventh term as Zimbabwe's leader after winning 61% of the votes. His main rival, Morgan Tsvangirai, filed a court petition over allegations of widespread electoral fraud. The Constitutional Court, however, dismissed the case, saying that Mugabe's re-election was free and fair.
Examples of poor digital journalism:
I have selected number of examples of poor digital journalism. The first is Independent Newspapers' website, IOL. It provides a standard write-up of an article with the occasional photo gallery or video clip. It also relies heavily on sourcing articles from the wires, which means that because the site doesn’t offer anything extra to it’s audience, they will most likely go find the same news elsewhere. Essentially, it provides the facts, but little more in terms of value.
Article on IOL's website. |
Radio station Jacaranda has a website (www.jacarandafm.com) which also relies on the wires for content. It does to some extent publish voice clips of interviews that have appeared on air, but it’s a rather odd selection, for example “Cats make the best alarms!” Few of them have any significance when it comes to being newsworthy. Besides a galleries tab and a selection of music videos, there is no other form of multimedia on the site. In this way, Jacaranda has not quite found a way to converge radio and online yet.
Article from Sapa-AFP on Jacaranda's website. |
The audio clips on Jacaranda's website. |
DIGITAL CONTENT STRATEGY:
Create a special report tab
The elections in
Zimbabwe are a widely-covered event, so it is more than likely that there will
be numerous articles about it. At the same time, people who are interested in
the elections will want to follow what happens as it unfolds. In this way, a separate
tab that aggregates all the coverage on Zimbabwe will be useful. It will also
ensure that people who browse through it will click on other content that is linked
to the subject.
Examples of sites
that have a special tab coverage of events in Zimbabwe:
Publish story on website
The first step
would be to produce the anchor text from which will be used as a springboard
for the rest of the digital content strategy. This is where the above examples
generally stop in terms of how they represent a story online. This series of
articles will include thorough reporting and research. A benefit of online is
that it is not limited by space or time, as it is with print, radio or
television. Links to other articles or media on the subject can also be
embedded within the article, ensuring that the user doesn’t have to leave the site
to find any background information or other content relating to the subject.
While there are no
constraints on an article’s length, it should at the same time not be
text-heavy as this will scare a large number of users away immediately. A site
can make use of lists, subheadings and multimedia to ensure that the reader
doesn’t get bored and leave the site. It is also useful to give users the
option to share the article they have just read on various social media sites
like Facebook or Twitter. This gives the audience the chance to attract
additional users to the site without the media organisation have to do so.
Users can also comment on an article, which allows them to participate in
debates and discussions about the topic. This allows readers to interact with
the news itself as well as the people who are producing it. This, in turn,
allows people to be in charge of the type of news they engage with.
Examples:
Anchor article on Times LIVE. |
Article on The New York Times' website with an embedded link to another article on the subject. |
Anchor article on City Press' website. |
Comment and analysis:
Comment and analysis
provides a more comprehensive understanding of an issue, whereas a hard news
article provides merely the facts. Articles such are great as a springboard for
discussion and debate about a news item. They will include links to the article
that prompted a response and any other media that the site may have included on
the subject. Experts, thought leaders and journalists usually write comment
pieces and because they are well-known, their opinion is respected. This will
in turn drive traffic to a site.
Opinion piece by City Press' Carien du Plessis. |
Opinion piece on The Telegraph's website. |
Social media:
A link to the
anchor articles that appear on the site should be tweeted from the publication’s
Twitter account. A hashtag can also be created for the story. In this instance,
something like #zimelections or #zimelections2013 will be appropriate. Anyone
who wants to find all the tweets that link to the story can click on the
hashtag and they will all appear on a timeline. Twitter users can also retweet
links, which is as if social media users are selling the content for the publication.
Twitter is a good
way to build a brand that is accessible and in touch with its audience because it
allows a site to interact with its users in real-time. Connecting with the audience on this level
also makes you more aware of what people want and what they don't want in terms
of news content, based on their reactions to the story and how many times the
story gets retweeted.
Live tweeting is also something that adds another dimension to the way a story is told in the digital age. A journalist will tweet what is happening at an event as it unfolds in real-time. People can follow these tweets and feel as if they are there.
Facebook
Live tweeting is also something that adds another dimension to the way a story is told in the digital age. A journalist will tweet what is happening at an event as it unfolds in real-time. People can follow these tweets and feel as if they are there.
City Press' Carien du Plessis live tweeting from Zimbabwe as the elections are taking place. |
Like Twitter, a
link to the anchor article should be provided on the publication's Facebook
page. Readers can comment on the link, or share it with their friends if they
like. A group which discussesthe elections in Zimbabwe can be created so that
people who feel strongly about the topic can engage with one another in
discussion and debate. Facebook also provides the opportunity to upload photo
albums which can provide more of a visual aspect, as well as more context for a
story.
Link to article on Mail & Guardian's Facebook page. |
Mail & Guardian using Facebook as a crowd-sourcing method. |
The photo-sharing
service can be used to strengthen a publication's brand and engage with the
audience on yet another platform. Publications can have their own Instagram
which journalists can post from at events. Like Twitter, it provides real-time
updates for users. These photos can later be turned into an article. Instagram
can also be used by citizens to provide the media with information and access
they wouldn’t necessarily have. Publications can then use these Instagrammed
photos to add yet another dimension to the story. Additionally, a publication
can also Instagram screen shots that pose questions that users can answer, or
to promote an event. This creates another way for a publication to communicate
with its audience.
Example of story on the Mail & Guardian's website where Instagrammed photos are used to tell a story. |
A Zimbabwean citizen's Instagrammed photo after voting in the elections. |
Digital pinboard site Pinterest is another way that publications can engage with their audience via social media. They can use it to find out what is popular on Pinterest and then create a board that features stories published on the topic. It can also be used to include the audience in a collaborate way by asking people to create a board relating to a specific topic and then feature the best ones on the site. This ensures that the audience gets more involved in the news production process and also extends the shelf life of a story. Additionally, it’s a good way to showcase a site’s multimedia and photo galleries. Pinterest is vital in reaching new audiences which wouldn’t necessarily have been interested in following hard news stories.
Example of Times LIVE using Pinterest as part of their coverage of the Zimbabwe elections. |
The New Delhi Times also making use of Pinterest. |
Storify
Storify allows journalists to curate content from
various social media platforms in a clear, logical way, while connecting it all
with reporting in between that provides context and perspective. It also allows
for the audience to get involved in the storytelling process and is especially unique
as it allows for an abundance of opinion. The service also lets people know
when their tweets are being used. This helps people feel rewarded for
contributing to the news, and it also helps spread the story. Another way that
Storify could be used would be to capture a debate between two prominent
individuals on the topic.
Examples of news organisations that have used Storify to cover the Zimbabwe elections:
Examples of news organisations that have used Storify to cover the Zimbabwe elections:
Multimedia:
The use of multimedia is vital as it
provides the audience with a multi-sensorial experience of the news. It is
user-friendly and can also be interactive should the audience choose to comment
on it. People are more likely to engage in multimedia than text-laden articles
as it provides a different, more interesting way of understanding information.
Multimedia has broken the barriers of storytelling as it broadens the scope of
what can be available in print.
Slideshows
Photos
taken at an event can be published in the form of a gallery or a slideshow. It
is not limited to a specific number of photos that be published as is the case
with print media. Photojournalists can also produce online photo essays, which
there is often not space for in a newspaper. It provides another visual element
for the audience that can inform them without them having to wade through a lot
of text.
Cartoons
Cartoons
Cartoons are a tongue-in-cheek look
at current events. They are able to capture what is happening in the news with
just a few words. Depending on the nature of the cartoon, it might be difficult
to establish context if you are not aware of the full story. For this reason,
it is essential to embed the cartoon between text, or make it part of a content
package so that that context can be established. The presence of something
visual immediately attract the reader's attention in amongst a lot of text.
Cartoons are often controversial, which allows for discussion and debate on the
topic. Cartoonists such as Zapiro have a great following, automatically
directing a large audience to a website.
A cartoon by Zapiro. |
Audio
Online audio
distribution platforms like Soundcloud can be used to create audio packages
that can be embedded into an article. Users can share them with other people on
Soundcloud or on social media sites, which drives more traffic to a site. It
also gives people the opportunity to engage with a story with yet another
sense, which in turn adds value to that person’s experience of consuming news.
Data journalism:
Data
journalism is a way of telling a story in a compelling way by making use of
digital information. It can be used during a journalist’s reporting process,
where programming is used to gather and combine information. Software can also
be used to find connections between a number of documents. Infographics are a
way of making sense and presenting all this data to an audience as they makes
sense of a story that has many layers to it. They have a visual aspect to
them that attracts the audience but also make use of text in order to provide
context.
Inforgraphic on Al Jazeera's |
Live blogging:
Ideally, live blogging would be used to chronicle live
events for a specific period, providing the audience with real-time content.
Information can be shared and distributed through a variety of tools and
resources like photo sharing, social media, video blogs etc.
Google + Hangout:
Google + Hangout is a group video
chat feature. It can be used to create a forum for discussion which would
include reporters, experts and the audience engaging in discussion about the
story. It is an innovative way of combining the benefits of broadcast with the
social web and, most importantly, it allows for viewer participation.
Analytics:
Analytics is the use of a variety of
tools, techniques and process that are used to make sense of data by providing
statistics that can be applied to fact-based information. In journalism,
analytics can be used to tell you what content users are visiting and sharing,
how many people visit your site, and whether they like it or not. Most
importantly, analytics is used to help you make sense of what to do with these
results.
HTML5:
HTML5 is a way of structuring and
presenting content for the web. It looks like an app, feels like one, but is actually a website that can be
resized and reformatted according to whatever device a page is being viewed on.
Essentially, a site can be viewed on any kind of phone or tablet.This means
that users can access a site without downloading an app from the iTunes store,
allowing publications to avoid giving Apple the subscription fee. It also means
that the audience has more of a choice when it comes to the medium they would
like to use to consume their news.
Newsgames:
Brazilian magazine Superinterressante has started combining
journalism and video games to tell a story in a different, interactive way. For
example, the magazine’s website has a game which can help users understand the
mafia better. They do this by becoming an undercover cop posing as a
drug-trafficker. Although still in its early stages, news games are a novel way
of bringing information about news events to audiences.
Superinteressante's Mafia newsgame. |